However you reach out, it’ll be Kasey or Charlie that gets back to you.
7 days a week · limited after-hours by request (small fee)
Text us any time, day or night. Emergencies and last-minute requests get an answer as soon as we can. Everything else gets a reply within 48 hours.
Before We Begin
Before we start regular service, we like to set up a free meet & greet. It’s a no-commitment visit where we get to meet your pets in their space, learn their routines, and make sure we’re a good fit. It’s also your chance to ask us anything about the care we provide or how we work.
They usually take about 15 minutes, though we set aside up to 30 in case there’s more ground to cover. If these windows don’t fit your schedule, just let us know & we’ll do our best to find a time that does.
Afterward we send you a pet care form to fill in the rest of the details and accept our terms. New clients complete that form, along with at least 50% of the payment, before the first visit of the first booking. After that we only send it once a year so you can confirm nothing has changed.
If we’ve taken care of your pets, we’d really appreciate a minute of your time.
Leave a Google ReviewFor general inquiries, drop us a note here & we’ll be in touch within 48 hours.